Are you doing everything yourself to “do it right”? Are you swamped with work and can’t find time for long outstanding todos? Perhaps it’s time to grow your team? I realize that recruiting a new team member is costly and a big step. But if your team and company is profitable, you have high enough
Service quality is one of the core concepts of our principles. Harvard professor David Maister, who has spent decades advising professional services firms on how to improve, summarizes service quality like this: The importance of client service is well understood by most professionals and most professional firms. Most, if not all, firms acknowledge the critical
Radical transparency Being radically transparent in business has many benefits – both for individual employees and for the employer. It’s especially effective in written form. Here is how full business transparency adds value: Information will be scrutinized broadly. Problems can be discussed openly. Better solutions are found. Colleagues will be engaged. Insight and ability to
Time overviews These are our internal guidelines on timesheet overviews. They are part of our principles. A clear time overview is an effective service quality tool. The benefits to you as a software developer are: Get a quick overview of what takes up your time. Understand how you could re-prioritize your time. Understand what tasks
Work plans A work plan (WP) has many benefits: Allows your team to collaborate efficiently. Allows your team to focus on HILE requirements. Seniors get a quick overview of progress. Boosts service quality. Allows seniors to assign developers in an efficient way. These are our internal guidelines on work plans. They’re part of our principles
Why important? Intro Help contribute quality content to our website. Document and share your knowledge as articles. Fresh quality content shows clients, prospective employees, prospective clients and other stakeholders that LiteBreeze is “alive and well”. Content boost our search engine ranking and drives traffic. It builds crucial backlinks for long-term SEO success. Content builds credibility,
At LiteBreeze we take several steps to safeguard you idea, intellectual property and code
General tools for all staff – Mac Snagit: Takings screenshots and marking them up PDF expert: For PDF redaction NordVPN: For testing websites and marketing campaigns from different geographical locations using VPN. Google drive: For creating local shortcuts to Google docs documents.
Prospects will associate professionalism of case studies with our project communication skills. If our case studies are well-written, prospects will assume our project communication will be great too. Communication is often prospects’ main concern when outsourcing, so case studies are a great opportunity for us to convert hesitant high-value leads. Prioritize case studies for projects
Small measures have big impact Avoiding a small loss of 10 unpaid hours can save as much as the profit from 100 sold hours. Collecting unpaid invoices is crucial to remain profitable. It might be impossible to bring credit losses down to zero as every client and project is a calculated risk that you have
Value maximization – grabbing high-value work Creating as much value as possible is one of the core principles here at LiteBreeze. Systemic underdelegation The excerpt below is from a book written by Harvard professor David Maister, who has spent decades advising professional services firms on how to become better. The term “senior” includes anyone higher
Is your company selling professional services? You will at some point of time come across a client who won’t pay their invoices. Consider the four factors outlined below, and you will minimize your losses. A few small but smart precautions can save your firm huge amounts. There can be many reasons for a client refusing
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